5 Ways to Go the Extra Mile and Deliver Superb Customer Care
Kenny Chapman – The Blue Collar Coach/Sales & Marketing Coach If there’s one thing I love to hear it’s the sound of a happy customer returning. Repeat customers mean something – that you’re providing amazing customer care. And it’s really not that difficult. You just have to take the time and effort to go that extra mile and deliver outstanding customer service. Now, I’m pretty sure that, like me, you’re eager to build strong relationships with your customers and keep them coming back for more. That’s why I’m going to give you a helping hand by sharing my 5 best insights for going the extra mile. Contact is Key Staying in front of your customers helps to maintain that ever important “top of mind awareness” so that your company is the first (and hopefully only) company that they consider calling. This can be done via social media, phone calls, newsletters, postcards, etc.…